Web Accessibility Plan

Texas A&M University is committed to making its websites, applications, and social media content accessible. As a public institution of higher education, our organization is required to comply with applicable IT Accessibility Regulations.

This web resource plan provides for a systematic process to enhance access and support compliance goals by prioritizing development and remediation efforts for websites and web applications. Texas A&M University works to achieve compliance goals using the following five tiers.  

Tiers and respective areas of focus

Tier, in order of priority

Digital areas of focus
(ADA Title II–aligned)

Tier 1 – Critical Access & Safety
  • Emergency, health, safety, welfare information
  • Systems required for access to essential services (e.g., admissions, financial aid, registration, tuition/fee payment, advising)
  • Digital content required for legal rights or compliance (e.g., disability accommodations processes)
  • High‑impact web apps used by the public or large student populations

Tier 2 – Primary Public-Facing Digital Entry Points
  • Key Public Entry Points
  • University home pages
  • College/Division landing pages
  • High-traffic public-facing pages
  • Social media posts representing official university messaging
  • Key service portals used by prospective students, families, and the public

Tier 3 – Instructional & Academic Technologies (Student-Facing)
  • LMS courses/modules in Canvas
  • Digital instructional materials (docs, slides, videos, PDFs)
  • Third‑party academic plugins integrated into Canvas
  • Online forms and learning tools that support coursework

Tier 4 – Employee-Facing Digital Systems
  • HR, payroll, and benefits systems
  • Internal web applications for faculty/staff activities
  • Internal training platforms
  • Intranet content essential for job functions

Tier 5 – Remaining Digital Assets
  • Departmental or secondary sites not in higher tiers
  • Archived content (when exempt)
  • Legacy content not actively used for programs/services but still publicly available
  • Specialty microsites, promotional sites, or low‑traffic informational pages

Automated web accessibility testing tools, in conjunction with manual procedures, must be used to assess the accessibility of websites and web applications. On-going, automated web accessibility testing conducted by the IT Accessibility team will be used to monitor and sustain compliance goals. The results of these scans/tests will be reported to webmasters for review and corrective action, and to executive management. Resources and guidance to support webmasters and developers are available.

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